Shipping Policy
1. Order Processing
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All merchandise orders are processed within 5 business days of purchase.
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Orders are fulfilled Monday to Friday (excluding public holidays).
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Customers will receive an email confirmation with tracking details once their order has shipped.
2. Shipping Methods & Costs
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We offer standard and express shipping options. Shipping costs are calculated at checkout based on delivery location.
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Delivery estimates:
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Standard shipping: 5-14 business days
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Express shipping: 2-3 business days
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International shipping may take longer due to customs processing.
3. Delivery Issues
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If your order does not arrive within the estimated timeframe, please contact us at info@amoticks.co.uk.
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We are not responsible for delays caused by postal carriers or customs.
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If an item arrives damaged, email us within 7 days with photos to arrange a replacement or refund.
4. Returns & Exchanges
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See our Refund Policy for details on returns and exchanges.
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Customers are responsible for return shipping costs unless the item was defective or incorrect.